CognateUKCognateUK

Privacy Policy

Last updated: 3 November 2025

Introduction

CognateUK is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, username, date of birth
  • Contact Data: Email address, telephone number, postal address
  • Technical Data: IP address, browser type, device information
  • Usage Data: How you interact with our platform and services
  • Educational Data: Academic records, course progress, assessment results

How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage our educational services
  • To communicate with you about your account and our services
  • To personalise your learning experience through AI-enabled tools
  • To comply with legal and regulatory obligations
  • To improve our platform and develop new features

Legal Basis for Processing

We process your personal data based on: (a) your consent; (b) the performance of a contract with you; (c) compliance with legal obligations; or (d) our legitimate interests in providing and improving our services.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Educational records are retained in accordance with UK regulatory requirements.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Request erasure of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@cognateuk.academy.